Retailer Testimonials

What fulfillment partners are saying about Shopatron:

“I’m pleasantly surprised at the knowledge base and the customer service from the call center people. I got a call the other day. There was a customer 10 miles away who bought his bike from me. He’s on Shopatron, and nobody’s bid on his order because we don’t have the parts in stock. And they’re giving me his name and phone number to call him to try to work something out to get him his parts quickly. So the focus is on the customer.”

– Mike Jackson, Internet Sales Manager, World of Powersports (article)

“I have 20 years in the pro sports business and this is the best platform by far. I wish all the hard-good sports manufacturers would get on board. This program puts more margin in the dealers pockets and has definitely created customers for us that we may never have had in the past.”

– Joel Anderson, Sturtevant's Sports (article)

“This program has made my life so much easier for servicing the industry professionals. This has become an important income layer in my business.”

– Michael Hermann, Interstate Mountain Company (article)

In-store Pickup Testimonials

Below are a few success stories from Fulfillment Partners who have participated in the In-Store Pickup program.

“Our focus is on the customer experience. In-store pickup is a great differentiator for our business. It's a no-brainer!”

– Sporting Goods Retailer

“Our customers are thrilled about saving shipping costs with in-store pickup. The transaction is so easy for everyone involved.”

– Sporting Goods Retailer

“Getting the customer into our store is key. We want them to see all the potential add-ons in our inventory.”

– Automotive Retailer

“One of our customers found us for the first time through in-store pickup. She had ordered a product online and selected the in-store pickup option. She came in to pick up her order and discovered that we were less than 15 minutes from her house. She is now a regular customer of ours and comes into the store all the time.”

– Toy Retailer

“A customer came in to pick up his Pontiki's order that he placed online, which his kids wanted but he had a hard time finding. Upon coming into the store, the customer bought the other two colors to complete their set of Pontikis. The customer was very grateful to have found a nearby store where they could pick up not only the product they ordered, but also the complete set of products.”

– Hobby Retailer

“About 6 months ago, we had a customer who had been searching far and wide for a really tough size in a running shoe. He stumbled upon the site, placed his order, and we had the inventory. He came in, thrilled, and picked up the shoes along with $150 of additional merchandise. He has purchased two more pairs since, and we would never have acquired him, an excellent customer, if not for your in-store pickup program.”

– Sporting Goods Retailer

“In-Store Pickup is a great way to get new customers into our store without all the expensive acquisition costs we’d be up against without it.”

– Sporting Goods Retailer