Coex Freedom for Manufacturers

Shoppers reward choice by spending more with your brand.

Modern consumers expect the Internet to serve their unique demands. When shoppers research a product at a manufacturer’s website, they often buy it there, too.

58% of shoppers researching a product to buy start the process at the manufacturer website — Forrester, Must-Haves For Manufacturers Websites, Sucharita Mulpuru

If your consumers want same-day pickup at a local retailer, Coex Freedom is the answer. While you better serve the needs of online shoppers, you increase retailer sales and grow market share. You can market more proactively to shoppers and maintain strong retailer support.

How Coex Freedom Works for Manufacturers

With Shopatron, branded manufacturers accept consumer orders online, and include retailers and dealers in the fulfillment process. At the heart of this approach is the Coex Freedom Order Exchange—a sophisticated, patent-pending set of technologies and business processes.

When consumers place their orders on manufacturer websites, Coex Freedom shows the orders to participating retailers and dealers. Retailers and dealers can review available orders online, through a secure, password-protected website, or they can receive available orders through an automated download.

The Coex Freedom order exchange ensures fairness and opportunity for all fulfillment partners. Coex Freedom reviews all available orders at published time intervals and assigns orders to fulfillers, using geographical proximity as the primary consideration in the selection.

Once an order is assigned, the fulfiller either ships the order within one business day or sets it aside for In-Store Pickup, depending on the consumer’s preference.

Order fulfillment appears fluid and simple to consumers. Coex Freedom seamlessly handles payment processing, payment errors, fraud management, returns, exchanges, and promotions logistics.

Coex Freedom has been proven, operating more than eight years and active in over 35 industries. By combining Coex Freedom’s capabilities with the human touch of Shopatron’s Customer Service team, Shopatron delivers a superior consumer experience.