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A flexible solution for global branded manufacturers and multi-channel retailers, Shopatron Enterprise Edition provides sophisticated order management functionality at a lower cost, with lower risk, and with faster deployment.
Enterprise edition includes all features of our Professional edition, with some additions for larger, more complex enterprises. Access to our Advanced APIs makes it easy for Enterprise clients to use Coex Freedom or Coex Private order exchange technology as a hosted order management solution for existing eCommerce systems.
Like all Shopatron solutions, Enterprise edition incorporates integrated call center support for shoppers. Uniquely for Enterprise customers, all communication with customers, including call center scripts, email messaging and shipment packing slips, is fully-branded for your brand.
Enterprise edition clients receive unlimited hosted online stores (and checkouts) with all the functionality of Professional edition stores, including all available in-store pickup order flows: Local Search First, Ship-to-store and Shopper’s Choice. Built-in patent-pending Coex order exchange technology makes it easy to flow orders to one, one hundred, or even thousands of fulfillment locations. Almost 1,000 brands use Coex Freedom to integrate retailers as order fulfillment partners. Small and mid-sized retailers use Coex Private to manage in-store pickup of online orders.
Enterprise edition comes with Shopatron’s dedicated, branded call center for shopper support. Integrated with voice recognition and email issue tracking, Shopatron manages order support for reduced merchant expenses. By turning customer service into a completely variable cost, Shopatron integrated order support reduces risk and capital expenditures.
Powered by a world-class server infrastructure, Enterprise stores can handle seasonal and PR-driven volume spikes with ease. Security, payment industry compliance, and government compliance are handled by Shopatron.
Check out our comparison chart to get all the details on the Enterprise edition, including the feature upgrades, included catalogs and fee structures.
For more detailed information, you can also contact Shopatron Enterprise Consulting at 866-625-5050.