Coex Freedom Online Order Management

Click the image above for details on how Shopatron's order management system works.

Shopatron’s patent-pending Coex Freedom online order management exchange allows brands to integrate eCommerce into their website, connecting directly to customers without taking sales away from retail and distribution partners.

Benefits of Shopatron’s eCommerce Order Management Solution

• Broaden your customer base: Modern consumers expect the Internet to serve their unique demands. When shoppers research a product at a manufacturer’s website, they often want to buy it there, too.
• Convenience-focused delivery/pick-up options: If your consumers want same-day pickup at a local retailer, Coex Freedom is the answer.
• Increased sales through retail channel: While you better serve the needs of online shoppers, you increase retailer sales and grow market share.
• Expanded marketing opportunities: You can market more proactively to shoppers and still maintain strong retailer support.

Shopatron Success Pack

• Learn more about Shopatron by downloading the Shopatron Success Pack, which includes:
• • Coex order exchange features
• • International capabilities
• • In-store pickup capabilities
• • onBlocks store features
• DOWNLOAD THE SUCCESS PACK

How Coex Freedom Works for Manufacturers

With Shopatron, branded manufacturers accept consumer orders online and include retailers and dealers in the fulfillment process. At the heart of this approach is the Coex Freedom Order Exchange—a sophisticated, patent-pending combination of eCommerce order management technologies and business processes.

When consumers place their orders on manufacturer websites, Coex Freedom shows the orders to participating retailers and dealers. Retailers and dealers can review available orders online, through a secure, password-protected website, or they can receive available orders through an automated download.

The Coex Freedom online order management exchange ensures fairness and opportunity for all fulfillment partners. Coex Freedom reviews all available orders at published time intervals and assigns orders to fulfillers, using geographical proximity as the primary consideration in the selection. Once an order is assigned, the fulfiller either ships the order within one business day or sets it aside for In-Store Pickup, depending on the consumer’s preference.

Order fulfillment appears fluid and simple to consumers. Coex Freedom seamlessly handles payment processing, payment errors, fraud management, returns, exchanges, and promotions logistics.

Coex Freedom is proven technology, operating almost ten years for over 1,000 brands in over 35 industries. By combining Coex Freedom’s capabilities with the human touch of Shopatron’s 1TEAM Customer Service, Shopatron delivers a superior consumer experience.